Themes

Skills for involving communities

ESRC logoHas Egan delivered change?

Kingston University
Professor Sarah Sayce and Judith Farren-Bradley

With this research project we explored the extent to which built environment professionals are able to learn the skills and attributes needed to effectively engage with local communities.

Key points

  • We need to distinguish between soft skills and personal attributes learned ‘on the job’
  • Appropriate and flexible learning environments are needed
  • Professional bodies need to place greater emphasis on stakeholder engagement
  • New professionals should be tested on their community engagement skills
  • Empowering communities requires practitioners to become open to new ways of working
  • Skills such as facilitation, listening and effective dialogue are vital.

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